Clinical Operations · China

Yan Su苏燕

Clinical Operations Leader — FSP, Outsourcing & Clinical Quality

21 years in clinical operations. 16 of them inside sponsor systems — running delivery, quality and P&L for global pharmaceutical companies in China.

170
peak team size, ICON
55%
billable headcount growth in 12 months
0
critical findings in sponsor audits & inspections

About

I have spent 21 years in clinical operations — 7 as a CRA, 2 in full-service CRO project management, and 12 leading teams of up to 170. Sixteen of those years were under FSP models, working inside sponsor systems: their SOPs, systems, audits and governance. At IQVIA, the client had a single oversight lead, and every process from feasibility to close-out ran through me.

I have led FSP businesses with full P&L accountability, grown billable headcount 55% in twelve months, and maintained zero critical findings in sponsor audits and regulatory inspections. My therapeutic depth is in infectious disease and cardiovascular, with broader experience across endocrinology, nephrology, ophthalmology and oncology.

I also run 老猫干货铺 (Laomao Ganhuopu), a clinical research publication for frontline CRAs, CTAs and project managers.

I am now looking for a China clinical operations leadership role on the sponsor side — where execution depth, quality discipline and accountability actually matter.

Experience

Sep 2025 – Aug 2026
Beijing
Parexel
Senior Director, Clinical Operations / China FSP Head
  • Led the China FSP business across ~10 external sponsor clients; end-to-end clinical quality across all outsourced projects.
  • Full P&L accountability; grew billable headcount 55% to a peak of 140; restructured the organization and improved cost efficiency.
  • Built quality and training frameworks with zero critical findings in sponsor audits and regulatory inspections.
Apr 2019 – Aug 2025
Beijing
ICON (legacy PRA Health Sciences)
Director, Clinical Operations / FSP Regional Lead, Greater China
  • Led four global MNC sponsor FSP teams across Greater China; peak team size 170.
  • Owned full-lifecycle quality supervision, resource allocation and sponsor relationship management.
  • Launched manager development forums to align quality execution with sponsor standards.
Feb 2014 – Apr 2019
Beijing
IQVIA (legacy Quintiles)
Director, Clinical Operations
  • People manager and FSP client lead for global pharmaceutical sponsors; max team 83.
  • Deep familiarity with sponsor internal clinical operations and audit processes.
2005 – 2014
Beijing
Earlier career
CRA → Senior CRA → Clinical Team Lead · Covance/Fortrea, Rundo, Vision
  • FSP CRA stationed at a leading global MNC for four years; then CRO project management and people management.
  • Phase III and Phase IV trials across oncology, transplantation, cardiovascular and infectious disease.

Writing

老猫干货铺
WeChat Official Account · clinical research practice

Technical, practical content for frontline CRAs, CTAs and project managers — monitoring, site management, quality and delivery. Search the account name in WeChat.

老猫干货铺 WeChat QR code
Scan in WeChat to follow

Expertise

Clinical Operations FSP & Outsourcing P&L Management GCP & Inspection Readiness HGRAC Quality Systems Vendor Management Team Building Phase III Infectious Disease Cardiovascular Oncology